Privacy Policy

Mtriox (“Mtriox,” “we,” “us”) is a video security company based in Denver, CO. This policy explains what information we collect through this website, how we use it, and the choices you have.

What this policy covers

This policy covers this website and the information you send us through it, such as quote requests. It does not cover video, images, or other data captured by security systems we monitor for clients. That data is handled under the written service agreement with each client.

Information we collect

Information you give us. When you fill out our contact form, email us, or call us, we collect what you provide, such as your name, company, email address, phone number, property type, number of locations, city or area, and your message.

Information collected automatically. Like most websites, our hosting provider and security tools receive technical information when you visit, such as your IP address, browser and device type, pages viewed, the site that referred you, and the date and time of your visit.

How we use information

We use the information we collect to:

• Respond to your inquiry and prepare quotes
• Provide, schedule, and support services you request
• Keep the website secure and protect it against spam and abuse
• Understand how the website is used so we can improve it
• Meet legal, tax, and accounting obligations

How we share information

We do not sell your personal information, and we do not share it for targeted advertising. We share it only with service providers that help us run this website and our business, and only as needed for them to do that work:

• Vercel, which hosts this website
• Resend, which delivers emails sent through our contact form
• Cloudflare, which helps protect our forms from spam (Turnstile)

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale or reorganization of our business.

Cookies and analytics

This website uses only the cookies and similar technologies needed to run the site and protect our forms from spam. We currently don’t use third-party analytics or advertising cookies. You can block or delete cookies in your browser settings; some site features may not work without them.

How long we keep information

We keep inquiry information for as long as reasonably needed to respond to you, provide services if you become a client, and meet legal and accounting obligations. After that, we delete it or remove the details that identify you.

How we protect information

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) and limited access to inquiry data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to tell you what personal information we have about you, correct it, or delete it. You can also ask us to stop contacting you at any time. To make a request, email us at the address below. We will respond within 45 days. Colorado residents may have additional rights under the Colorado Privacy Act where it applies.

Children

This website is for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Links to other websites

Our website may link to sites we don’t control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. We’ll post the new version here and update the effective date above.

Contact us

Mtriox
Denver, CO
Email: mtrioxco@gmail.com
Phone: (720) 679-1564